A: DCN has a state-of-the-art network operations center (NOC) located in Bismarck, ND. The NOC is staffed by highly skilled technicians on duty 24 hours a day, seven days a week. Customer networks are proactively monitored to detect and resolve problems.
A: DCN has established Network to Network Interface (NNI) connections with multiple regional and national carriers. As a result, you can extend your network anywhere in the country or the world. DCN will still be your single point of contact for ordering, troubleshooting and billing issues.
A: DCN connects to a Tier 1 provider in Bismarck via direct fiber; DCN connects with a different Tier 1 provider in Fargo via direct fiber. Should the Tier 1 provider in Bismarck suffer a service outage, DCN automatically reroutes Internet traffic across its fiber ring to the Fargo provider. Rerouting Internet traffic typically occurs in less than 50ms.
Network Operations Center 24-Hour Technical Support 800-296-5956