Schlinger, second from left, accepts the award from Connectbase representatives Gabe Venturi, Ed.D., SVP of business operations; Jessica Noyes, director of service delivery; Heidi Juarez, VP of customer care
Dakota Carrier Network (DCN) has been recognized as the Connectbase Most Valuable Provider (Regional), for its leadership and innovation in using the platform to enhance network operations, collaboration, and service delivery. Cora Schlinger, DCN network design specialist whose work laid a solid foundation for implementation of the system, accepted the award at the Connectbase Customer Summit in Chicago.
DCN utilizes Connectbase’s Connected Infrastructure Management (CIM) system to document network assets that power its carrier Ethernet, cloud, data center, dedicated internet, private line, and wavelength solutions. The detailed circuit records generated within CIM are shared with DCN’s customers and Owner companies and serve as essential resources for the Network Operations Center during service activations and troubleshooting. In addition, DCN leverages CIM for trouble ticketing, outage management, and maintenance notifications.
“This award is a testament to our team’s dedication to operational excellence and customer service,” said Seth Arndorfer, CEO of DCN. “By integrating Connectbase technology, DCN continues to deliver reliable, high-performance connectivity that supports North Dakota’s businesses and critical infrastructure.”
The Connectbase Most Valuable Provider (Regional) is given to a leader in their region, interconnecting providers and partners and providing best-in-class network inventory management using the CIM system.
