Frequently Asked Questions

Please review our frequently asked questions. Contact us if you have additional questions.

Q: How does DCN support my network?

Q: I have a branch office in Phoenix, Arizona. How can DCN connect to my out-of-state location?

Q: If I have network problems, do I call DCN or my local service provider?

Q: If multiple service providers are involved in delivering my circuit, can I still get a single bill from DCN?

Q: What do you mean by saying DCN has redundant Internet access?