Six Dakota Carrier Network (DCN) team members have earned the Certified Professional Sales Person (CPSP) designation, awarded through the National Association of Sales Professionals. DCN recipients are:
- Mark Aslakson, wholesale sales manager
- Todd Domres, manager of Owners and government relations
- Jennifer Guthmiller, commercial sales manager
- Valerie Schwantes, account executive
- Troy Walker, director of sales and marketing
- Craig Walz, account executive
The CPSP teaches participants the cycle a client or prospect goes through in the purchase process and teaches how to identify a client’s preferred style of communication and how to speak to that. The program focuses on skills such as improving communication one-on-one, in groups, and in meetings; helping guide prospects through the process; and effectively utilizing customer-centric communication. To earn the certification, each person had to complete modules for 45 consecutive days and pass a written exam.
“The goal of this training was to hone skills that make our team even better partners for DCN’s customers,” said Seth Arndorfer, DCN CEO. “One of our core values is long-term relationships and the skills learned in this certification will help to grow and strengthen partnerships.”
