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Dakota Carrier Network (DCN) has hired Trudy Boelter and Heidi Daniels as sales support representatives at its Fargo office.

In this role Boelter and Daniels provide support to the sales team in Fargo and Bismarck, preparing paperwork for new and existing customers’ broadband needs, monitoring pending service orders, maintaining records, and processing billing summaries.

Boelter has more than 20 years’ experience in the telecommunications/broadband industry. She has served in roles including installation and repair supervisor, dispatch, sales coordination, and technical support engineer. Boelter has an associate degree in network support specialist. She is active at her church teaching church school and confirmation and serving as a mentor, and previously served on the board of BIO Girls and worked with the United Way of Cass Clay.

Daniels comes to DCN with more than 15 years’ experience in the insurance industry working in claims and credentialing, giving her extensive experience with processing paperwork and coordination with internal and external partners. For the past five years, she has volunteered with Meals on Wheels.